Delete Your Account

This page explains how to request deletion of your account and associated data for PulseUp, the app published by PulseUp. You do not need to have the app installed to submit a deletion request.

Option 1: Delete your account from within the app

If you still have the app installed, this is the fastest way to delete your account:

• Open PulseUp and sign in.
• Go to Profile → Settings → Account → Delete Account.
• Confirm the deletion when prompted.

Your account is deactivated immediately once you confirm.

Option 2: Request deletion without the app

If you no longer have the app installed or can’t sign in, email privacy@pulseup.iofrom the address associated with your account (or include your account’s username/email in the message) and request account deletion. We will process the request within 30 days and confirm by email once it’s complete.

What gets deleted

• Your profile (name, username, photo, bio).
• Your email address and login credentials, which are removed/anonymized so they can no longer be used to sign in or identify you.
• Your workout history, cardio sessions, streaks, XP, and achievements.
• Your social content: posts, reactions, comments, chat messages, and Crew memberships.
• Device push notification tokens.

What may be retained, and for how long

Some records may be kept for a limited additional period after deletion where required for legal, security, fraud-prevention, or accounting obligations (for example, records needed to resolve an active report or dispute). This retention is limited to what is legally required and is typically no longer than 90 days, after which the remaining data is permanently erased.

For more detail on how we handle your data, see our Privacy Policy.